Policies
Shipping & Returns
Everything you need to know about delivery timelines, order processing, returns, and care when shopping with Carconora Studio.
Shipping
Delivery With Care
Each Carconora Studio order is packed thoughtfully to help your pots and planters arrive safely and beautifully. Orders are typically processed within 2 to 4 business days before dispatch.
Careful Packaging
Tracked Delivery
Processing Updates
Reliable Handling
Shipping & Returns Details
Please review the information below before placing your order. If you need help with a specific delivery question, contact us before checkout.
Where do you ship?
We currently ship to available service areas shown at checkout. If your location is not listed, please contact us and we will confirm whether delivery can be arranged.
How long does shipping take?
After processing, delivery times vary by destination and carrier. Most orders arrive within the estimated timeframe shown at checkout, though peak periods may require a little longer.
How can I track my order?
Once your order has shipped, you will receive tracking details so you can follow its progress in transit.
What if my item arrives damaged?
Please inspect your order upon arrival and contact us promptly if anything is damaged. Include your order number and clear photos of the packaging and item so we can review and assist.
Do you accept returns?
Returns may be accepted for eligible unused items in their original condition and packaging within 7 days of delivery. Return shipping costs may apply unless the item arrived damaged or incorrect.
Are some items non-returnable?
Yes. Final sale items, custom pieces, used products, and items not returned in original condition may not be eligible for return or exchange.
Questions Before You Order?
If you need help choosing the right planter, checking delivery availability, or confirming return eligibility, our team is happy to assist.
Thoughtfully curated pots and planters for beautiful spaces.
